Complete 40 hours of coursework (2 courses, 5 days) to acquire the skills necessary to plan and design enterprise-level business process architectures, performance measurement and process governance systems and work in a BPM center of excellence.
NOTE:
Students who have completed BPTA 101, Principles of Business Process Management, as part of the Business Process Management Professional Curriculum, are not required to repeat this class in order to qualify for the Business Architect Certificate.
| Required Courses | ||||
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| Code | Course Title | |||
| BPTA101 |
Principles of Business Process Management (1 day)
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| BPTA302 |
BPTA 302 – Developing a Process-Centric Architecture (4 days)
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BPTA101 – Principles of Business Process Management (1 day)
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Course description
This course is the foundation for all courses in the Business Process Management Curriculum and is required for BPM certification. It provides an overview and discussion of the principles, concepts and techniques required to transform your business from a traditional, functional organization to a process-centric organization. The course introduces a systematic approach and comprehensive methodology for planning, monitoring, measuring and managing your company’s business process performance and for redesigning and improving specific processes.
Who should attend
This introduction to BPM is a must for everyone interested in business process improvement. It’s designed for business managers, business analysts, and practitioners involved in process-based change and the human and automation implementation of process solutions. This course is the foundation for all other courses in the BPM curriculum. It establishes a methodology, a common language, and a baseline for all other courses in the curriculum.
What you will achieve
- Understand the value and benefits of business process management
- Understand the principles of business process management and how to apply them
- Understand BPM best practices and methodologies
- Understand the respective roles of change management, process architecture, process analysis, process redesign, process improvement, process automation, and organization design
- Understand basic BPM management and measurement techniques
What you will learn
- The key considerations of a process-based approach to business process change management
- The strategic, tactical and operational considerations in a comprehensive BPM framework
- The role of business processes in an organization
- The basic concepts, principles and techniques of BPM
- How to plan for cross-organization acceptance and implementation
Course Outline
- What is a Business Process?
- What is an Organization’s Process Maturity Level?
- What are the Benefits of BPM?
- The Enterprise Level
- The Enterprise Business Context
- Enterprise Process Models
- Performance Measurements
- Process Governance
- Architecture Alignment
- BPM Group Establishment
- The Process Level
- Process Level Methodology
- Understand Phase
- Analyze Phase
- Redesign Phase
- Implement and Roll-Out Phases
- Ongoing Process Execution
- The Implementation Level
- IT Implementation
- HR Implementation
- Other Types of Implementation
BPTA 302 – Developing a Process-Centric Architecture (4 days)
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Course description
This course provides an introduction to the principles, methodologies and tools required to manage the processes, activities and reporting relationships in a process-centric organization. The course focuses on the development of a process architecture and especially on defining value chains, process performance measures and aligning them with the organization’s strategic goals. The course relies on the use of business process frameworks and benchmarks to quickly create an architecture and a performance measurement system. Similarly, the course focuses on defining performance measures and aligning them to organization strategies and to specific value chains and processes. The alignment of performance measures relies on a balanced scorecard approach, adopted for process work. The course also considers process governance issues and how one can align core processes with enabling processes and resources to create a comprehensive process architecture. Finally, the course considers how an organization can establish a BPM Center of Excellence that manages process work at the enterprise level, monitoring processes and prioritizing process change efforts.
Who should attend
This course is designed for managers of organizations that seek to move beyond departmental process improvement initiatives and establish an enterprise-wide understanding of process and an enterprise-wide approach to process management and measurement. This BPM course is a must for business and IT strategists and managers as well as analysts and designers involved in process-managed organizations, process-based change and automation of process solutions. Process stewards/owners, program managers, change agents and organizational design professionals will all benefit from the content and interaction.
What you will achieve
- Understand the value and uses of a process architecture
- Understand the relationship between business strategy, stakeholder concerns and how they align to a business process architecture
- Understand the principles needed to analyze, architect, model and maintain a sustainable process architecture
- Understand how a process architecture can be used to organize and align all of the support resources used in the organization
- Understand how to organize a process performance system
- Understand how to organize a process governance system
- Understand which tasks and processes a BPM Center of Excellence should undertake
What you will learn
- How to organize and document the relationships between organization strategy, value chains and key business processes or competencies
- How to develop a model of all of the processes in an organization
- How to analyze and design a process performance system
Course Outline
- Understand Enterprise Context
- Define High-Level Process Architecture
- Validate Process Architecture
- Define Measurement System
- Identify the Priority Processes for Improvement
- Develop Roadmap
- Establish Process Governance
- Align Enterprise Capabilities
- Establish the Center of Excellence (CoE)
The BPTA Process Architecture Certificate Program is aligned with the International Association of Business Analysis (IIBA®) Business Analysis Body of Knowledge (BABOK® V2.0) and is endorsed by the IIBA. Attendees will earn PDs (Professional Development) hours or CDUs (Continuing Development Units) for attending courses in this certificate program. Please use provider codes and individual course descriptions identified for each course in the curriculum.
