Management Team

Paul Harmon – Founder and Chief Methodologist
Paul HarmonPaul is a well respected thought leader, market analyst, author and consultant concerned with applying new technologies and methodologies to real-world business problems. He is the author of the best selling book,Business Process Change, 2nd edition (2007). Paul has worked on major process redesign projects with Bank of America, Wells Fargo, Security Pacific, Prudential, Citibank and Pemex, among others. He is a member of ISPI and a Certified Performance Technologist. Paul is a widely respected keynote speaker and has developed and delivered workshops and seminars on a wide variety of BPM topics to conferences and major corporations through out the world. Paul is a Founder and Executive Editor/Analyst of BPTrends (

Paul lives in San Francisco, California.

Celia Wolf – Founder and Managing Director
Celia WolfCelia has over 35 years experience in business development, operations management, and marketing across a broad range of industries and markets. She has held key management positions at several large corporations, including the Gillette Company, the Bose Corporation, Field Enterprises, Inc. and Scott Foresman & Company. For the past 25 years she has worked in software applications, tools and services markets serving as President and CEO of Gold Hill, Inc., VP of Marketing and Operations for Genesis Development Corporation, and SVP of Marketing and Sales for LearningBrands, Inc. Since 2002 she has focused her efforts on the Business Process Management market. Celia is a Founder and CEO/Publisher of BPTrends (

Celia lives in Newton, Massachusetts.